TECH SUMMIT 2022
Watch the Recorded Presentations
General Session
8:30A — General Session and Welcome
“Building Together: Future-Proofing our Technology” - Jo Abernathy / CIO, Blue Cross NC
Blue Cross NC CIO Jo Abernathy shares her vision and top priorities to focus and position our IT team for
personal and professional success.
9:00A — Keynote Presentation
“Trends and Technologies Changing Healthcare” - Robin Farmanfarmaian, Professional Speaker & Healthcare Entrepreneur
The patient experience is changing, expectations are evolving, and the major healthcare stakeholders are recognizing healthcare can be delivered in new ways that improve patient outcomes. AI advancements across Vocal Biomarkers, Remote Patient Monitoring, Digital Therapeutics, Voice Recognition, Decision Support Tools, Virtual Reality, and Predictive Care are converging together to create Ambient Healthcare Computing: the ever-present healthcare assistant that monitors, analyzes, and provides the right interventions to the right person at the right time. This future of ambient computing promises a reimagined healthcare paradigm from sick-care to continuous-care.
1:00P — Keynote Presentation
“Age in the Metaverse” - Bradley Schurman, Demographic Futurist and Author
As we enter this new period of time for humans where there are more older people and fewer younger people, technologies like Web3 and Metaverse, they're going to help us find efficiencies in the system because we simply don't have enough younger people to take care of the older generation.
3:30P — General Session Discussion Panel
“What's Next?” - IT Leadership Team
Insights on taking educational opportunities from the conference to build on ways we think about and approach our work moving forward.
4:00P — Keynote Presentation
“Game Changing Future Trends” - Katie Linendoll, Emmy Award Winning Tech Expert & Journalist
Katie shares some of her most wide reaching and often times viral tech stories she has uncovered for her national media audiences. Each story example identifies a societal challenge or problem with a technological solution – moving the audience to explore the possible.
10:15A - Spark Session 1
“Strategies for Sustainable Tech” - Bryson Hopkins, Senior Director Equinix
Room 302A
Did you know carbon emissions from one major cloud computing provider are equivalent to those from 64,000 cars on the road for a year? In this session, you will learn why many companies have been slow to adopt strategies for sustainable tech and best practices from those who have implemented carbon neutral and carbon negative tech solutions.
“You are the Commodity” - Jennifer Williams, Director – Enterprise Learning and Development and Christie Sonnier Johnson, MBA - Principal Learning and Development Advisor, Blue Cross NC
Room 302B
Looking to level up your tech game in 2022? Interested in getting a certification to increase your marketability and add more value to your team? Join this session to discover ways to access brand new training for cloud technologies and beyond!
“Digital Modernization at Blue Cross NC” - Patrick Kovalik, Industry Principal - Healthcare & Life Sciences, Snowflake
Room 302C
As Blue Cross of NC migrates to a new data warehouse platform on Snowflake, it is important to understand why this platform modernization elevates our data and analytic capabilities. This session will provide feature benefits of the platform and healthcare use cases from other customer experiences.
SESSION RECORDING NOT AVAILABLE
“Gentle Restorative Yoga for Leaders” - Christy Colgan, Director, TRSS Operations and Megan McCurdy, Sr Project/Program Manager at Peloton
Room 402
Join a live gentle restorative yoga session with Peloton along with an overview of available tech-based wellness products offered through Blue Cross NC partnerships: Noom, Peloton, MyStrength, Hinge, Livongo, and more.
SESSION RECORDING NOT AVAILABLE
11:15A — Spark Session 2
“Following Fast: Cross-Industry Analytics Innovation” - Bonnie Phillips, VP Analytics at Blue Cross NC
Room 302A
Sometimes innovation isn’t about inventing something completely new – it’s using a solution to a similar problem in a new context. This session will share how healthcare is innovating solutions to problems learned from other industries and inspiration for some of today’s most pressing healthcare problems.
“Enhancing Health Equity through Digital Tech” - Dr. Shakthi Kumar, Cloud Architect Amazon Web Services
Room 302B
This session will give insight in how to drive enhanced access, treatment and outcomes for member population by leveraging AWS tools.
“Communicate Your Way Through Change” - Dr. Susanne Gaddis, Change Expert - The Communications Doctor
Room 302C
Change is part of everyday life. From the easy-to-implement to the life-altering. How you adapt, adopt, navigate, and manage that change has EVERYTHING to do with your success, comfort, health, wealth, and happiness. Sound like a lot of pressure? Change expert Dr. Susanne Gaddis shares with you how to handle it all like a pro and even make it look easy!
“Gentle Restorative Yoga for Leaders” - Christy Colgan, Director, TRSS Operations and Megan McCurdy, Sr Project/Program Manager at Peloton
Room 402
Join a live gentle restorative yoga session with Peloton along with an overview of available tech-based wellness products offered through Blue Cross NC partnerships: Noom, Peloton, MyStrength, Hinge, Livongo, and more.
SESSION RECORDING NOT AVAILABLE
2:15P — Spark Session 3
“Are You an Intrapreneur? The Importance of Communicating Your Unique Abilities to Solve Problems and Drive Growth in Your Organization” - Kenya Oduor, PhD, Founder & Owner Lean Geeks
Room 302A
As women, we have the gift of focusing on the collective, rather than the individual. We bring people together with the goal of achieving successful outcomes. How each of us demonstrates this gift varies. It must be acknowledged and others must be aware that our gift exists. Session participants will learn how to articulate the value they bring to their role and/or team. And what that means to their personal brand and the ability to be an intrapreneur or an innovative, problem-solver in their current company and role.
“Driving Digital Transformation - The Future of Member Experiences” - Brett Patterson, Associate Partner, Senior Strategy Lead at Cognizant
Room 302B
Better health outcomes require evolving member experiences. The future of experience is empathetic, holistic, predictive, and precise. Get inspired about what‘s possible, and taking steps to make it a reality to deliver on this vision.
“Powering Customer Success and Innovation” - Adrian Forbes, Principal Enterprise Architect - Salesforce
Room 302C
Gain a deeper knowledge of the Salesforce Platform by understanding what differentiates Salesforce's technology, how Salesforce empowers Admins/IT, and Salesforce's capabilities in the market.
“Cyber Threat Intelligence – What It Is, Why It’s Important, And How We Partner To Achieve A Best In Class Solution” - Christopher Lugo, VP and CISO BCBS Association
Room 304
In the cybersecurity cat and mouse game, threat actors and defenders are constantly trying to outmaneuver each other. In this session you’ll learn about BlueIntel (the Association’s threat intelligence capability) and how BCNC and other Blues participate in a collaboration to process threat data, respond faster to incidents, and proactively get ahead of a threat actor’s next move.