GENERAL SESSIONS

DAY 2

Blueprint for the Future

Trevor Johnson, Bonnie Phillips, Rick Chilton, and John Ciesco

We’ll kick off the 10th Anniversary Tech Summit with an inventory of our building “materials”, fortifying our foundation, and sharing the blueprint our team will leverage to continue building the future of Health Care.

Healthcare’s Challenges and Opportunities in the Era of AI: From a Doctor’s Perspective

Dr. Geeta Nayyer, MD, featuring Dr. Stephen Friedhoff

In an era filled with AI buzzwords and promises, distinguishing between hype and genuine value is crucial for health leaders aiming for tangible results. Dr. G, a rheumatologist and nationally recognized leader in health information technology, will clarify the role of AI in healthcare, exploring the essential components needed for AI to achieve measurable impact within the payor sector. She will share best practices, real-world experiences, and strategies to help healthcare payors leverage AI for improved efficiency and meaningful patient outcomes in an AI-enabled future.

New Brand Reveal

Jonathan Wisely

Papa’s got a brand new bag, and Blue Cross NC has a brand new look! In this quick segment, we will get a first peek into the sentiment behind the change and how this shift will signal our commitment and mission-driven focus on the NC communities we serve.

The Future of Digital Experiences Panel

Emily Brannen, Trevor Johnson, Troy McHenry, Chris Spell, and Greg Moon, Blue Cross NC

New tech advances are making it possible to deliver exciting, game-changing benefits for customers. Gain a deeper understanding on how the Digital Strategy team is partnering with others across the organization to deliver optimum self-service experiences while simultaneously driving health outcomes.

The NeuroGeneration: How the New Era in Brain Augmentation and AI is Revolutionizing the Way You Think, Work, and Lead

Tan Le, featuring Karla Mizelle

Due to rapid technological innovations in automation, A.I., and brain augmentation, there will be a dramatic disruption in social systems, political norms, and popular expectations. Society will be forced to rethink the nature of work, the way we interact with each other, and the principles on which we organize our societies. Advances in integrating humans and machines that combine analytical processing powers of computers with the creativity that is uniquely human will change how we think and lead.

In this talk, Tan Le will show automation and A.I. are not the threats they appear to be, but rather our allies as they become part of the new extended, augmented human organism.

Roles and Goals Meet-Up / Peer Connections

In an ever-expansive work world, take some time to truly connect! There will be designated areas for those with similar roles to share best practices. Or feel free to meet with your team or other conference attendees in a way that feels most organic to you!

The Future of Workforce in an AI World

Howard Holton

In this quick segment, we will explore how people will need to learn to work with AI augmentation, and the challenges of developing expertise when AI is automating lower-level roles.

Get Big Things Done: The Power of Connectional Intelligence

Erica Dhawan

We live in a world of endless meetings and emails and constant cross-team dysfunction, duplication and delays. Our collaboration skills aren’t working to unlock better value in our business. As radical a concept as Emotional Intelligence was in the 90s, Connectional Intelligence is turning people into superconnectors who accelerate innovation, break down silos and foster breakthrough top and bottom line impact.